Powergen EON
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Powergen is registered in England and Wales as Powergen Retail Limited, with a
registration No 3407430 (Vat No GB 559 0978 89)Postal address of registered office:
Westwood Way,
Westwood Business Park,
Coventry,
CV4 8LG
Email for general enquiries: email.queries@powergen.co.uk
Contact telephone number for complaints Team: 0800 096 1156.
For further reviews of complaints you can write to the Director of Customer
Service in the following address:
Director of Customer Service
Powergen
PO Box 9069
Nottingham
NG1 9BU
You can also send email by using a standard format available in the company’s web
site.
The customers can also contact Energy Supply Ombudsman for sorting out any
disputes with the company.
Telephone numbers for advice: 08454 04 05 06 or 08454 04 05 05
Minicom: 08451 28 13 84
Website: www.consumerdirect.gov.uk
Prices
The company has launched three new plans during February 2007. As per these plans
the company offers , “Energy Guarantee”, “Electricity Guarantee” and “Gas
Guarantee”.The company claims that the prices of duel energy, gas and electricity
Will be cheaper than the major energy supply company, British Gas until 1st
September 2008. If there is a reduction of prices by British Gas, the company
commits itself to reduce their prices also. Following this plan the company reduced
the gas and electricity prices by 16% and 5% respectively.
Special offers by Powegen
The company gifts three numbers of low energy light bulbs, an early warning
hypothermia thermometer and a year’s supply of 3 carbon monoxide detectors when a
new Age Concern Customer joins the company.
A Cold Weather Payment of £10.50 is paid by the company to each customer along
with the first bill following winter,.
There is also another incentive to aged people, in which an additional Cold Weather
payment is made to Age Concern customers. This is a variable payment depending
upon the number of days that the temperature falls below zero.
No service charge is added in the bills. The bill is only for the energy that you have
consumed.
Energy Saving Plan
The plan includes the following:
-A voucher for an energy efficiency light bulb is given that can be used to buy a
bulb..
-A report is given to the customer explaining how to use energy more wisely at
home
- A thermometer is given to each customer, to monitor the temperature in each
room at home.
-An usage guide is given to each of the customer that will help to reduce the
energy consumption.
- The company also provides up to £200 worth of discounts for home insulation
-One bill discount applies to customers combining their electricity and gas through the
Energy Saving Plan pack.
Comparison of Powergen charges with other suppliers.
After deregulation of gas and electricity market in 1999, it has become easier to
switch from one company to another with out any difficulty. You can compare the
prices of various suppliers and select a most profitable company. To change your
company please click here

