The electricity and gas companies were privatised by the Government in UK mainly to brig down the prices by creating competition. Now companies make cheaper offer to new customers and most of the UK households have switched supplier to avail the offers.
However according to Ofgem still there are electricity customers (about 53% of the total population) who remain loyal to their old suppliers. It is now an established fact that those who move away from the old supplier for the first time are the biggest gainer.
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